At ElectricScooters.ae, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website.

Information We Collect

We collect the following types of personal information:

Contact Information: Name, phone number, email address, delivery address.
Payment Information: Billing details, card type (processed securely through trusted third-party providers; we do not store card numbers).
Device Information: IP address, browser type, operating system, and usage behavior on our site.
Order History: Products you’ve purchased, returns, and support inquiries.

How We Use Your Information

We use your data to:

Process and deliver your orders.
Provide customer support.
Send order confirmations, updates, and promotional emails (with your consent).
Improve website performance and user experience.
Comply with legal requirements and prevent fraud.

Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your information with:

Delivery partners for shipping your order.
Payment processors for secure transactions.
IT & marketing tools (such as email or analytics platforms) to help us improve our service.

All partners are bound by strict confidentiality agreements and data protection policies.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site usage and performance.
Remember your preferences.
Enable cart and checkout functionality.

You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

Access or update your personal information.
Request deletion of your data.
Opt out of marketing emails at any time.
Contact us for any privacy-related concern.

To do any of the above, simply email us at [email protected]

Data Security

We implement robust security measures to protect your personal information — including encryption, firewall protection, and secure server access. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated “Effective Date.” We encourage you to review our privacy policy regularly.

Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Email: [email protected]
Phone/WhatsApp: +971-521107344
Address: Shed No. 5, Industrial Area No. 6, Sharjah, UAE